We run all our surgeries by an appointment only system.
- Appointments can be booked by telephoning the surgery on the day you wish to be seen.
- We try to make sure you see the doctor of your choice but if they are not available we may offer an appointment with another doctor or the Practice Nurse.
- We are a high-demand practice and the appointments can fill very quickly, especially if there are a lot of bugs about.
- If there are no non-urgent appointments available then our receptionist will record your name and date of birth.
- and if you have called and been unsuccessful on three different days within a seven day period then you will be offered an appointment for the day following your third call.
- If you feel your problem cannot wait then please give details to the receptionist and we will try to help you.
- If you have difficulty taking time off work to see your doctor and would like to attend when off work or at the Monday evening surgery then please let the receptionist know.
Please do not ask for an urgent appointment if your condition does not require it, thank you.
You may request or be offered a telephone consultation when the doctor will telephone you at a specified time, just like a normal appointment. This is useful for discussing results etc. However they are no use if you have a new complaint or require to be examined.
If you are too ill to come to the surgery and you require a visit at home, please phone the surgery between 9am and 11am . Home visits take up much more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.
Please call the surgery at any time if you think the condition is an emergency and cannot wait.
It may be that the duty doctor will decide that you should go immediately to hospital. We will organise an ambulance if necessary.
Small children can often be easily brought to the surgery and will come to no harm. They will be seen as soon as possible after arrival.